Pionair FAQs


Frequent Questions

Please click each frequent question below to view more information about Pionair and our air purification systems.  Click here to learn more about how Pionair’s air purification system works.
Revel in clean air from UV light air filtration!
The PIONAIR uses NASA-inspired technology to treat all three classes of indoor air pollutants. These are microbial (germs, fungi or mold and viral), chemical vapors or organic odors (bleach or ammonia and rotten eggs or smelly pets), and particulate (pollen, dust, smoke and pet dander).
Wellness begins with clean air!
By aiming UVC light at a specific point on the light spectrum at a titanium dioxide target, a photo-catalytic reaction is created. Since all matter has either a positive or negative electrical charge, we take advantage of this. The indoor pollutants have a positive charge and the technology has a negative charge, so it is drawn magnetically out of the unit and into the treatment area. This is why you do not need either a fan or a filter.
Pionair uses air ionizer technology through UV light to purify your home and office!
The system consists of a base, either a standard or Smart Pointe Pionair unit, and a lamp module. The lamp module is interchangeable, giving you the flexibility to use the system in various situations and size areas. There are no moving parts or messy filters to clean.
Want the cleanest, healthiest air? Turn to our air ionizers!
If you are struggling with airborne particulates, such as pollen, dust, pet dander, or smoke, choose the Smart Pointe unit by Pionair. If you do not have airborne particulates, choose the Standard Pionair unit. Both the Standard and the Smart Pointe are effective against mold, mildew, organic odors, or chemical vapors (such as formaldehyde).
Finally, a UVC light air ionizer for small and large spaces!
The Pionair is engineered to treat different sized areas. The technology will go around corners, but does not go through walls or closed doors.
  • The 350 models treat up to 350 sq. feet, and are best for single rooms, like offices or bedrooms.
  • The 750 models treat up to 750 sq. feet, and are best for combination rooms, like a kitchen/dining room.
  • The 1500 models treat up to 1500 sq. feet, and are best for large open areas or most apartments or condos.
You may want multiple units for your home – especially if you have upstairs rooms. The Pionair is lightweight, so you can easily move it from room to room.
Make your air ionizer work for you!
Many pollutants, such as smoke, are lighter than air, and therefore, rise. For best performance, locate your unit head high so that we treat your breathing space first. This is usually 5-6 ft. above the floor, on a bookshelf, or on top of your refrigerator is ideal.
Usually you want to locate centrally the unit in the area you are treating, however, you may wish to locate your unit where odors are particularly offensive or strong, such as a smoking room, kitchen, or near a litter box until the problem is corrected and then relocate to a more central area. Multiple units may be used for larger areas with excellent results.
Keep in mind the air ionizer technology will not go through walls or closed doors.
Our air ionizers maximize clean, fresh air and minimize the ozone output!
The Pionair generates a maximum of .04 parts-per-million within the air purification treatment area. This is below the FDA max output level for indoor areas. So, if you are running a Pionair 750 in a 750 sq. ft. room, it will generate no more than .04 ppm of ozone. In actual living environments that we have tested, the ozone levels tested at less than .01 ppm.
Our air ionizers are the perfect addition to your home or office!
It is a good idea to run your unit 24/7 for two reasons. First, the air pollutants are constantly being reintroduced into your environment by opening doors for example. Second, you breathe 24/7 so you want to ensure that the air you bring into your body is as healthy as possible.
You may turn your unit off using the off on switch on the back. This does not harm the unit or affect its performance. This is usually done if you are going to be away for an extended period of time.
Our air ionizer provides clean air, effortlessly!
No! The only type of maintenance you need to do is replace your lamp module once a year. This is necessary even if the lamp is still working. If you inspect the lamp after a year will see that a portion of it is discolored or frosted over. Since this is a light-driven technology when you prevent the light from shining fully on the target, thus preventing the catalytic reaction from occurring. Since this the core of the technology your unit will not give you the air treatment you deserve.
You may turn your unit off using the off on switch on the back. This does not harm the unit or affect its performance. This is usually done if you are going to be away for an extended period of time.
Fresh air and improved health are supported by our air ionizer!
No, this technology does not kill surface mold and mildew. You will need to remediate the surface mold and mildew, which typically requires a professional.
What the air ionizer technology will do is reduce the airborne mold spores so that you are not inhaling them as you come into the area or are in the process of remediating the mold. Even after remediation there will still be airborne mold spores so we recommend you leave the unit on in the area for several days.
Our air ionizer helps mitigate the smell of smoke!
Yes! Place your unit in a closet with dry-cleaned or smoke-filled garments for one hour with the door closed to combat foul odors. It’s also good for stinky tennis shoes using the same method.
Improve pet dander with our air ionizer!
Yes! The passive negative ionization will drop particulate (pet dander) from the air. This is an ideal application for the Smart Pointe units as they will drop the pet dander out of your breathing space about three times faster, giving you relief much quicker.
Take clean air with you when you travel! Our 350 air ionizer is perfect!
Yes! The unit with the 350 air ionizer module is ideal for travel. Its compact size is easy to pack and set up in motel rooms, RVs, vacation homes, and boats.
UV light is the pinnacle of our air ionizer purification!
No, the replacement modules are not reusable. However, you can recycle your lamp module with your plastic items.
Learn all about photocatalyst in our air ionizers, below!
Photocatalyst is the reaction of titanium dioxide when exposed to UVC light at a certain point on the light spectrum. This is the heart of Pionair technology. Photo (light) catalyst (chemical reaction).
office with purified air
office with purified air
office with purified air
pionair logo
Our company is dedicated to providing the very best quality products and service. Happy customers is our number one goal! We strive to be the best in the industry and innovate our products.
Disclaimer: *This is not a medical device and we make no claims that the Pionair will cure or treat illnesses or health issues. Statements made by customers as testimonials are their own opinion based on their experience. These are unsolicited and not paid.
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Physical Location

238 Club Place SE
Atlanta, GA 30317
Phone: (678) 890-8100

Office Hours

Mon – Fri: 9am-7pm EST
Saturday: CLOSED
Sunday: CLOSED