Privacy Policy

Privacy Policy for Pionair.net

Published 12-21-2023

Owner and Data Controller:
Health Quest Technologies
238 Club Place SE,
Atlanta, GA 30317
USA

Purpose of Data Processing:

  1. Analytics: To improve our site’s user interface, optimize sales, and enhance marketing content.
  2. A/B Testing and Personalization: For content personalization, improving site user interface, and optimizing sales and marketing content.
  3. Marketing Automation: To send marketing materials relevant to your interests.
  4. Retargeting: For displaying our advertisements on other websites.

Types of Personal Data Collected:

  1. For Purchasing Customers: Name, Address, and Phone Number.
  2. For Site Visitors: IP address, Cookie Identifier, and Email Address (if you request information to be sent by email). Non-personal data such as device type, duration of stay, pages visited, and source of website visit. This non-personal data is linked to a temporary identifier removed after each browsing session.

Return Policy:

  • 30 day money back guarantee for all new customers only.
  • 3 Year warranty on parts and labor unless from customers negligence.
  • Warranty is voided if the back of the unit is removed or tampered with.

 

Data Retention Policy: Personal data provided is used solely for fulfilling orders and warranties. Data collected during sales is utilized for customer communication and order fulfillment. We use software from external partners such as Google, Dropbox, Microsoft, Facebook, ShipStation, and others. Your data is retained unless a removal request is made. We do not retain personal data such as banking, or credit card information beyond 30 days unless the customer has requested a payment plan at which point the credit card information will be eliminated from all systems once final payment has been satisfied by the customer.

Transmission of Data Internationally: Your data is stored within the United States when using our site.

Third Parties We Share Data With:

GDPR Rights: You have the right to request access, rectification, erasure of personal data, restriction of processing, object to processing, and the right to data portability.

Exercising Your Rights: To exercise any of these rights, please contact Health Quest Technologies at our address above. You have the right to access, correct, remove your data, or withdraw consent for processing it at any time. Requests should be sent to our Data Protection Officer at the same address. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Updates to Policy: This Privacy Policy may be updated occasionally. Changes will be posted with a revised date at the top of this Policy. We recommend checking our website periodically to stay informed about any changes.